Privacy policy

1. Data we collect

• Registration: CPF, full name, date of birth, email, phone number and password (stored in encrypted form).
• Identity verification: data returned by official databases based on the CPF, documents and images submitted for facial recognition.
• Financial: PIX keys, bank details held by the same holder and history of deposits and withdrawals.
• Platform usage: bets, games accessed, bonuses, IP address, device, browser, approximate location and cookies.
• Customer service: conversations with support and ombudsman records.

2. How we use the data

• To create and maintain your account and to process bets, deposits and withdrawals (performance of contract).
• To verify age and identity and to prevent fraud, money laundering and betting by barred persons (legal and regulatory obligation).
• To offer responsible gaming tools and identify risk patterns (legal obligation).
• To send communications about your account and, with your consent, offers and promotions — which you may decline at any time.
• To improve the platform, measure audience and ensure security (legitimate interest).

3. Sharing

We share data only when necessary: with payment institutions (PIX), game providers, identity verification and anti-fraud services, customer service, CRM and analytics tools, and with authorities (SPA/MF, COAF, the Judiciary) when required by law. We do not sell personal data.

4. Cookies

We use essential cookies (login and security), performance cookies and marketing cookies. You can manage cookies in your browser; disabling essential cookies may prevent the platform from working.

5. Storage and security

Data is kept for as long as necessary for the purposes above and for the legal and regulatory retention periods (including anti-money laundering periods of at least 5 years). We adopt technical and administrative measures such as encryption, access control and monitoring.

6. Your rights

• Confirm the existence of processing and access your data.
• Correct incomplete, inaccurate or outdated data.
• Request anonymization, blocking or deletion of unnecessary data, when there is no legal retention obligation.
• Request portability and information about data sharing.
• Withdraw consent and object to processing based on legitimate interest.

7. Data Protection Officer (DPO) and contact

To exercise your rights or ask questions, contact us through the support chat available on the website, 24 hours a day. You may also contact the Brazilian National Data Protection Authority (ANPD).