Responsible gaming

Strictly for adults 18+

We verify the age of all players at registration and block accounts belonging to minors. If you share devices with minors, use parental controls and do not save your password in the browser.

Tips for playing safely

• Decide in advance how much you can spend and how long you will play — and stick to that limit.
• Only play with money you can afford to lose; never use money meant for bills, rent or loans.
• Do not try to recover losses by increasing your bets.
• Take breaks and avoid playing under the influence of alcohol or when you are stressed or sad.
• Keep a balance with work, family, friends and other activities.

Warning signs

• Frequently spending more money or time than you planned.
• Lying to family or friends about how much you gamble.
• Borrowing money or selling possessions to gamble.
• Feeling anxious or irritable when you are not playing.
• Neglecting responsibilities, work or studies because of gambling.

Available tools

To activate any tool, go to your account area or contact support, 24 hours a day.

• Daily, weekly or monthly deposit limits. Decreases take effect immediately; increases only after the cooling-off period.
• Session time limit, with alerts during play.
• Temporary account cool-off (from 24 hours to a few months).
• Self-exclusion for a fixed or indefinite period: the account is blocked and you stop receiving promotional communications.

Where to find help

• CVV — Centro de Valorização da Vida: call 188 (free, 24 hours) or visit cvv.org.br.
• Gamblers Anonymous Brazil: jogadoresanonimos.com.br.
• CAPS (Psychosocial Care Centers) of the SUS public health system in your city offer free care.